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Terms of Service

Last Updated: 22 March 2026

Welcome to "Never Miss a Job", a service provided by No Drama Automations Pty Ltd ("we", "our", or "us"). By accessing or using our Service, you agree to be bound by these Terms of Service.

1. Description of Service

Never Miss a Job is an AI-powered missed call and text-back assistant designed for Australian tradespeople. The Service provides automated SMS responses to missed calls, voicemail transcription, AI-driven conversation handling to qualify leads, and dashboard access to view conversation histories.

2. Account Registration

To use the Service, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate. You are responsible for safeguarding your password and for all activities that occur under your account.

3. Acceptable Use

You agree not to use the Service to:

4. Third-Party Integrations

Our Service relies on third-party APIs, including Twilio for telecommunications and OpenAI for artificial intelligence processing. Your use of the Service is also subject to the acceptable use policies of these providers. We are not responsible for outages, delays, or errors caused by these third-party services.

5. Payment Terms

Access to the Service requires an active subscription. Fees are billed in advance on a recurring basis. We reserve the right to change our pricing upon providing 30 days' notice. Failure to pay may result in immediate suspension or termination of your account.

6. Limitation of Liability

To the maximum extent permitted by Australian law, No Drama Automations Pty Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising out of or related to your use of the Service. The Service is provided on an "AS IS" and "AS AVAILABLE" basis.

7. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. By using the Service, you grant us the right to process caller data, voicemails, and SMS messages on your behalf for the sole purpose of delivering the Service.

8. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms. Upon termination, your right to use the Service will immediately cease, and your data may be permanently deleted in accordance with our Privacy Policy.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of Victoria, Australia, without regard to its conflict of law provisions.

10. Contact Us

If you have any questions about these Terms, please contact us at:
Email: hello@nevermissajob.com.au